+44 1636 893673
High Park Farm
Notts NG23 7NZ.
||Our web site has a
few pages which require you to give us
information. This includes details of the
training content required, the location and
number of attendees. You may also be asked for
your contact details, including name,
organisation, address, email and phone number
which may be stored and used to send you further
information by email. This information is
discarded once we have established contact by
Our contact details are clearly displayed at the
left hand side of every page of our web site.
If you decide to pay by card, we will never
store your information in any physical or
electronic form. We enter these details only on
a virtual terminal facility when logged in to
our card acquirer account, and only when in
direct phone contact with you.
Our full privacy statement is below.
We are committed to safeguarding the privacy of
our website visitors; this policy sets out how
we will treat your personal information.
(2) What information do
We may collect, store and use the following
kinds of personal information:
(a) Information about your computer and about
your visits to and use of this website
(including your IP address, geographical
location, browser type and version, operating
system, referral source, length of visit, page
views, website navigation)
This information collected by names.co.uk during
the normal course of their activities hosting
our web site, and is accessible by First
Alternative as diagrams and reports, accessible
at a password protected administration location.
The following information is used by us but
stored temporarily until email contact is
(b) Information that you provide to us for the
purpose of establishing your training
requirements (including your name, company name,
company address, phone number and email address,
plus any other information you may decide to
(c) Information that you send us when using our
on-site services quotation from, including the
information details in (b) above, plus details
of the course content, location and duration,
and number of attendees.
(d) Information that you send us when using the
online enquiry form, including your name,
company name, company address, phone number and
email address, plus any other information you
may decide to add as comments, plus details of
your interest in specific courses.
(e) First Alternative does not actively market
to children, and we never knowingly ask a child
under 13 to divulge personal information.
A cookie consists of information sent by a web
server to a web browser, and stored by the
browser. The information is then
sent back to the server each time the browser
requests a page from the server. This enables
the web server to identify and
track the web browser.
not offer ecommerce facilities within our web
We do not use any other mechanism such a Google
Analytics to track access.
If you are in any doubt, you can disable 3rd
party cookies in your browser.
(4) Using your personal
Personal information submitted to us via this
website will be used for the purposes specified
We may use your personal information to:
(a) Respond to a general enquiry you have made
using our General enquiry web form.
(b) Prepare and send automated on-site service
We do not send out emails or other information
for marketing purposes, nor do we record
customer details in a database.
Our records are simply the emails we use to
communicate with you, and any quotations and
invoices which are
stored on a secure internal server.
We do not have any ecommerce facilities on our
web site and you will never be asked to enter
any card details.
All our card-based financial transactions are
handled through our payment services provider,
We enter your card details using a virtual
terminal facility, and only when in direct
contact with you by phone. Your card details are
never physically or electronically recorded on
will share information with Worldpay only to the
extent necessary for the purposes of processing
payments you make via the virtual terminal
service and dealing with complaints and queries
relating to such payments.
We may disclose information about you to any of
our employees, officers, agents, suppliers or
subcontractors insofar as reasonably necessary
for the purposes as set out in this privacy
In addition, we may disclose your personal
(a) to the extent that
we are required to do so by law;
(b) in connection with
any legal proceedings or prospective legal
(c) in order to
establish, exercise or defend our legal rights
(including providing information to others for
the purposes of fraud prevention and reducing
(e) to any person who we
reasonably believe may apply to a court or other
competent authority for disclosure of that
personal information where, in our reasonable
opinion, such court or authority would be
reasonably likely to order disclosure of that
will not provide your information to third
(6) International data
We do not have any overseas offices and your
information will not therefore be transferred to
any other countries.
(7) Security of your
We will take reasonable technical and
organisational precautions to prevent the loss,
misuse or alteration of your personal
We will store all the personal information you
provide on our secure (password- and
Of course, data transmission over the internet
is inherently insecure, and we cannot guarantee
the security of data sent over the internet.
(8) Policy amendments
time-to-time by posting a new version on our
website. You should check this page
occasionally to ensure you are happy with any
We may also notify you of changes to our privacy
policy by email.
(9) Your rights
You may instruct us to provide you with any
personal information we hold about you.
Provision of such information will be
(a) the payment of a fee
(currently fixed at £10.00); and
(b) the supply of
appropriate evidence of your identity (for this
purpose, we will usually accept a photocopy of
your passport certified by a solicitor or bank
plus an original copy of a utility bill showing
your current address).
We may withhold such personal information to the
extent permitted by law.
We will not process your personal information
for marketing purposes by email at any
contains links to other websites. We are not
responsible for the privacy policies or
practices of third party websites.
information - other than emails, quotations and
invoices, we do not store any information about
If you have any
treatment of your personal information, please
write to us by email to firstname.lastname@example.org or
by post to:
High Park Farm
controller responsible in respect of the
information collected on this website is Mick
Hosegood, First Alternative.
The nature of
the personal data we hold does not require us to
register under the data protection act.
(Phone) 0870 051 7558 (Fax)
updated 16th January 2018 by Mick Hosegood,
Partner, First Alternative.
||The Unbelieveably Flexible
design and run a course just for you,
based at our Newark centre. We'll provide full
course notes, and the use of as many computer
systems as needed.
Cost-Effective First Alternative...
prices speak for themselves.
||The Uniquely Supportive
|Click here to make an enquiry,
or telephone us on +44(0)1636 893673
© 2018 First Alternative.
All rights reserved.